FREQUENTLY ASKED QUESTIONS (FAQ)

Shopping Luxury Fashion with Confidence at Luxxstreet

1. ARE YOUR PRODUCTS AUTHENTIC?

Yes, 100% guaranteed. Every item sold at Luxxstreet is genuine and brand new, sourced from authorized distributors and trusted suppliers.

We are committed to offering authentic designer fashion at competitive prices, allowing you to shop with confidence and peace of mind.

2. DO YOUR ITEMS COME WITH A WARRANTY OR GUARANTEE?

While luxury fashion items typically do not include manufacturer warranties, Luxxstreet guarantees the authenticity and quality of every product.

If you receive an item that is damaged, defective, or incorrect, we offer a 7 day return window for inspection and resolution.

Please review our Returns & Refunds Policy for complete details regarding eligibility and the return process.

3. HOW DO I PLACE AN ORDER?

Shopping at Luxxstreet is simple, convenient, and secure.

Visit our website at https://luxxstreet.com/ and browse our collection of designer fashion.

Select your preferred item, choose the available options, and click Add to Cart.

Proceed to checkout, enter your shipping information, and complete your purchase using one of our secure payment methods.

Once your payment has been successfully processed, you will receive an order confirmation email with your purchase details.

4. WHAT ARE THE SHIPPING COSTS AND DELIVERY TIMES?

At Luxxstreet, we offer free worldwide shipping on all orders, with no minimum purchase requirement.

Estimated Delivery Time: 15 to 25 business days.

Delivery times may vary depending on your location, customs clearance procedures, and local courier operations.

Certain remote destinations may experience additional delivery delays.

For most destinations, customs duties and import fees are included. However, customers in countries such as Brazil, India, Pakistan, and Sri Lanka may be responsible for additional local import charges.

For more information, please review our Shipping Policy.

5. HOW CAN I TRACK MY ORDER?

Once your order has been processed, you will receive a tracking number by email, generally within 4 to 5 business days.

We work with trusted international shipping providers, including DHL, FedEx, UPS, USPS, Canada Post, and other reputable regional couriers.

You can track your shipment directly through the courier's official tracking website using the tracking number provided.

Please allow some time for tracking information to become available after the shipping confirmation has been issued.

6. WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR DEFECTIVE ITEM?

If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery.

Email: support@luxxstreet.com

To help us resolve your concern efficiently, please include your order number, a description of the issue, and clear photographs of the product and packaging where applicable.

Our support team will review your request and provide instructions for the appropriate return or resolution.

All eligible returns are handled according to our Returns & Refunds Policy and applicable consumer protection laws.

7. HOW CAN I CONTACT CUSTOMER SUPPORT?

Our customer support team is available to assist you with questions regarding orders, shipping, tracking, returns, and product information.

Email: support@luxxstreet.com

Contact Form: https://luxxstreet.com/pages/contact

Response Time: Our team typically responds within 24 to 48 hours.

We aim to provide reliable assistance and ensure a smooth shopping experience from checkout to delivery.

LUXXSTREET | LUXURY WITHOUT BOUNDARIES